Parish Operations Manager

KNOWLEDGE, SKILLS, AND ABILITIES:

Working knowledge of and strong commitment to the mission of the Diocese of Boise; must be in full communion with the Roman Catholic Church.

• Does not espouse doctrine inconsistent with the teachings of the Roman Catholic Church.
• Demonstrated ability to foster strong, respectful relationships with clergy, religious, lay leaders, parishioners, and the public.
• Excellent communication, interpersonal, and active listening skills.
• Proven ability to organize, prioritize, and manage multiple responsibilities with attention to detail and a sense of urgency.
• Ability to work both independently and collaboratively within a team environment.
• Demonstrated leadership skills, including the ability to motivate others, delegate appropriately, and promote accountability.
• Ability to exercise discretion and maintain strict confidentiality.
• Ability to meet all parish and diocesan Safe Environment requirements and successfully pass a criminal background check.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership & Pastoral Support

• Serve as a trusted advisor to the Pastor and, when delegated, represent the Pastor in parish councils and committees.
• Provide guidance and support to the parish staff.
• Act as a neutral and professional mediator to resolve staff concerns before escalation to the Pastor.
• Address concerns raised by parishioners, volunteers, and committees with professionalism, discretion, and compassion.

Administration & Operations

• Provide managerial oversight of parish day-to-day operations, facilities, property management, cemetery operations, office services, and human resources.
• Develop and coordinate budget requirements for office operations and staff, ensuring resources are planned and allocated effectively.
• Maintain awareness of all scheduled parish activities and coordinate planning efforts across ministries.
• Facilitate parish calendar planning meetings.

Human Resources & Compliance

• Directly supervise parish staff and foster collaboration, accountability, and operational efficiency.
• Manage employee onboarding, offboarding, annual performance reviews, and staff evaluations (conducted annually in June).
• Meet individually with staff members to support professional growth and address challenges.
• Ensure staff handbook and job descriptions remain current and compliant with labor laws and diocesan policies.
• Participate in staff recruitment, hiring, and training processes.
• Serve as backup support for staff roles as needed.

Safe Environment & Risk Management

• Complete and submit the annual Diocesan Safe Environment audit.
• Advise the Pastor and Parochial Vicar(s) on Safe Environment matters.
• Meet with registered sex offenders seeking to attend Mass and complete all required documentation for submission to appropriate agencies.

Facilities & Events

• Collaborate with the Facilities Manager to prioritize repairs, maintenance, and capital improvements.
• Plan and oversee special parish events and liturgies.
• Order and track liturgical supplies and materials.

Communication & Coordination

• Coordinate priests’ schedules in collaboration with the Parish front desk manager.
• Work closely with the Communications Manager to ensure parish communications are accurate and timely.
• Collaborate with St. Ignatius School to share events and important information, strengthening parish–school communication.
• Plan and lead staff meetings, retreats (annual), and staff social events.

Other Duties

• Perform other duties and special projects as assigned or delegated by the Pastor.

QUALIFICATIONS

Education and Experience:

• Minimum 4 years of experience managing employees and/or volunteers.
• Education in theology or pastoral ministry (certification or bachelor’s degree) preferred.

Essential Physical Abilities

• Ability to perform essential job functions safely and effectively, with or without reasonable accommodation.
• Ability to operate standard office equipment for extended periods.
• Sufficient mobility, strength, and dexterity to bend, stoop, reach, lift up to 25 pounds, and perform general office tasks.
• Ability to communicate effectively and perceive visual and auditory information necessary to perform job duties.

Additional Qualifications

• Demonstrates a growing personal relationship with Jesus Christ.
• Proficiency with technology relevant to the position, including Microsoft Office, Google Workspace, and related systems.
• Working knowledge of Flocknote, Constant Contact or similar preferred.
• Availability to work weekdays and weekends as required.
• Professional demeanor with a clean and neat personal appearance.
• Bilingual ability preferred.